LACE & CHARM is located in Sarnia, Ontario and offers shipping Canada-wide and beyond through Canada Post as well as local pick up. Shipping options are selected and applied at checkout. Please account for 1 business day for order processing. Below outlines our shipping and pick up options.
FREE SHIPPING ON CANADIAN ORDERS OVER $199
We offer free standard shipping on all Canadian orders over $199. Packages that are shipped will arrive within 2-5 business days after order processing.
FREE LOCAL PICK UP
We offer FREE local pick up at River Bank & Co. at 172 Front Street North in Sarnia, Ontario. When checking out, please enter your mailing address as the shipping address. When your order is ready and available for pick up, you will be emailed a confirmation. Orders are available for pick up during store hours*:
Wednesday: 10:30am - 5:00pm
Thursday: 10:30am - 7:00pm
Friday: 10:30am - 7:00pm
Saturday 10:30am - 5:00pm
*Store hours may vary. Please check the River Bank and Co. Instagram profile for updated hours.
FREE LOCAL DELIVERY
**As of November 1st, 2018, we will no longer be offering local delivery. Our local customers can pick up their orders at River Bank & Co. at 172 Front Street North, Sarnia, Ontario. Please see "Free Local Pick Up" above.
FREE local delivery is available for those looking to have their orders delivered in Sarnia and Point Edward areas. Packages are delivered between Monday to Friday (and some weekends) and are delivered within 1-2 days after processing.
Standard shipping (Canada Post's Expedited Parcel Mail) across Canada is a flat rate of $10 CAD. Shipping options can be selected and applied at checkout. Packages will arrive within 2-5 business days after order processing.
Express shipping (Canada Post's Xpress Post) across Canada is a flat rate of $20 CAD. Shipping options can be selected and applied at checkout. Packages will arrive within 1-2 business days after order processing.
Preorder items will be delivered through standard shipping (Canada Post's Expedited Parcel Mail). Packages will arrive 2-5 days after they are received by L & C. Please check product descriptions for expected delivery dates for each item.
US & INTERNATIONAL SHIPPING
For U.S. and international orders, shipping is a flat rate of $15 CAD. Your package will arrive within 5-10 business days after order processing.
L & C is not responsible for any delays or additional tariffs or duties. We are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties may be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a promotion code on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any item(s) purchased.
LOST OR STOLEN PACKAGES
L & C is not responsible for lost or stolen packages. Please contact Canada Post with the tracking information you receive in your fulfillment email.