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COVID-19 UPDATES

COVID-19 UPDATES

As our communities begin to re-open, your health and safety are the utmost importance at lace + charm. We have and will continue to consider all safety precautions for order fulfillment and as we re-open the LC Showroom to the public.

This page will be updated as we adapt to the situation and consider recommendations by the public health community. Please continue to visit this page for the most up-to-date information for shopping with lace + charm. If you have any questions or concerns about shopping with lace + charm during these unprecedented times, please do not hesitate to contact us by by emailing hello@laceandcharm.com

As always, thank you for being a valued lace + charm customer and supporting our small business during these times. 

~ Team LC

 

OUR ONLINE STORE IS OPEN!

lace + charm is open 24-7 and you can continue to shop our online store! Orders can be picked up at the lace + charm Showroom downtown Sarnia, ON while all other orders for shipping are being fulfilled as normal. However, please anticipate delays with Canada Post for both Canadian and US deliveries. 

 

lace + charm SHOWROOM IS OPEN!

The lace + charm Showroom inside River Bank & Co. (172 Front St. N. in Sarnia, ON) is now OPEN! Browse, try-on and purchase your favourite lace + charm outfits at the Showroom or pick up your online order! Current store hours are:

Thursday 11am-7pm
Friday + Saturday // 11am-5pm

**Items that are tried on/returned/exchanged are set aside for 72hours and steamed before putting back out on the floor.

 

FREE LOCAL PICK UP

FREE Local Pick Up is available at the lace + charm Showroom inside River Bank and Co. At checkout, you will have the option to complete your shipping address or select "Pick Up" before payment. You will receive an email when your order is ready and again when after your order has been picked up. Order pick up is available during store hours. 

**Accommodations can be made for those who need alternative times for online order pick ups. Please email hello@laceandcharm.com

 

SHIPPING WITH CANADA POST

All orders for shipping are being fulfilled as normal but please anticipates delays with Canada Post for both Canadian and US deliveries. As per usual, flat rate shipping is $10CAD within Canada and $15 within the USA. Orders over $199CAD qualify for FREE SHIPPING!

**Should you require EXPRESS shipping, please text or iMessage lace + charm at 226-402-1261 to inquire if we can meet your delivery times. However, Canada Post is not offering guarantee delivery dates at this time and we can not guarantee your order will arrive by a specific date. 

 

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If you have any further questions or concerns about shopping with lace + charm during these unprecedented times, please do not hesitate to contact us by by emailing hello@laceandcharm.com